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Mr. Answer® About us


DFE Service GmbH

DFE Service GmbH (former MEDEURAS GmbH) has been specialising in ballpoint pens with retractable banners since as long ago as 2004, when it operated under a different name. Pens were produced under the brand name of Mr. Answer® and were initially sold exclusively as promotional items. Thanks to its status as an “Innovative Company”, DFE Service GmbH has on several occasions received funding for trade fair appearances from the Federal Ministry of Economics and Technology. In its capacity as a supplier of advertising materials, the company is also a member of the Promotional Product Service Institute (PSI).

DFE Service was one of the first companies to sign up to the voluntary code of the German Association of Promotional Product Suppliers (GWW). Obligations under the code include requirements for companies to comply with ethical business practices, to provide good professional advice, to respect competition and design protection law and to avoid using hazardous materials.

Since 2010, in addition to supplying its many promotional products customers, DFE Service has been supplying stationery stores with high quality Mr. Answer® products.

In 2018 we started the Mr. Answer Online-Shop, available for everyone. In 2019 we changed our company name from Medeuras GmbH to DFE Service GmbH. Now we are part of a greater group. But don't worry! You will still find our Infopen and Cheat Pen products and we will offer you a specialized experience in our Shop.

DFE Service covers the whole of the value-added chain from production to design registration and extending to encompass sales and distribution. The company’s creative experts are constantly on the lookout for new and innovative ideas. These are then realised in close collaboration with customers. Within this process, the focus is very much on quality of production and on providing a good delivery service.