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This is how the Mr. Answer Best Price Guarantee works!

 

Best Price Guarantee

 

We, as a manufacturer, guarantee our customers the best price.
Here you will find our warranty promises and warranty conditions.


How does our price guarantee work?

... for Mr. Answer® cheat pens with banner

If you find within 10 days of your purchase in our online shop a cheaper total price (including all costs until delivery to the customer), no matter where, we will refund the difference plus 10% of that difference!


... for Mr. Answer® advertisement pens with banner

If you receive an offer personally addressed to you within 10 days of your purchase in our online shop with a lower total price (including all costs until delivery to the customer), we will refund the difference plus 10% of that difference! We grant this price guarantee to all customers who order in our online shop, both advertisers and resellers (advertising agencies and promotional products dealers). If you are a reseller, please note that you personally have to register with us before placing your order in our online store!


Which products qualify for the price comparison?

... with Mr. Answer® cheat pens

The product you are comparing must meet each of the following criteria to qualify for our Best Price Guarantee:

  • It is the same amount and the same model of a Mr. Answer® brand product.
  • The price must be in EURO and include all costs (e.g. shipping, VAT) to the customer.
  • The product is available for sale with a similar delivery time and terms of payment as our Mr. Answer® cheat pen.
  • The product is new and in original packaging.
  • The offer is not limited in time or only available in limited quantities.
  • The offer has been issued by our competitor a maximum of 5 days before or 10 days after your order in our online shop. Alternatively, you can send us a valid link to the offer.
  • The product price may not be lower due to an advertising error, printing error or special sale price. Special sale prices include all discounts, coupons, bonuses, free or bonus offers.

... with Mr. Answer® advertisement pens

The product you are comparing must meet each of the following criteria to qualify for our Best Price Guarantee:

  • It is the same amount of the same model of an advertisement pen with pull-out banner.
  • The price must be in EURO and include all costs (e.g. shipping, VAT) to the customer.
  • The offer is from a company based in the European Union.
  • It is an individual offer that includes the contact details of the bidder and the offer recipient. The offer is complete and unchanged.
  • The product is available for sale with a similar delivery time and terms of payment as our Mr. Answer® advertisement pen.
  • The offered product is new and is made with individual banner printing for the customer.
  • The offer is not limited in time or only available in limited quantities.
  • The offer has been issued by our competitor a maximum of 5 days before or 10 days after your order in our online shop.
  • The product price may not be lower due to an advertising error, printing error or special sale price. Special sale prices include special offers, coupons, bonuses, free or bonus offers, items from stock or promotion sales, remaining stock, auctions and other sales.

How does the refund work?

... with Mr. Answer® cheat pens

Send the offer or link where you found the Mr. Answer® cheat pen cheaper than displayed in our online shop to bestprice@mr-answer.com.We will then check within 3 working days if our warranty conditions are met as mentioned above and inform you of the result. If the guarantee conditions are met, you will receive a refund of the difference plus 10% of that difference within another 3 working days - no ifs and buts!


... with Mr. Answer® advertisement pens

You received a personalized offer of an advertisement pen with pull-out banner from a competitor with lower prices than displayed in our online shop? Then send that offer to bestprice@mr-answer.com.We will then check within 3 working days if our warranty conditions are met as mentioned above and inform you of the result. If the guarantee conditions are met, you will receive a refund of the difference plus 10% of that difference within another 3 working days - no ifs and buts!